Refund Policy
We’re confident in our service quality. Try Inboxably risk-free with our 30-day money-back guarantee.
Quick Summary
Guarantee
Full refund within 30 days of purchase
Asked
Simple refund process, no lengthy explanations required
Data
All emails sent during trial period remain yours
Processing
Refunds processed within 3-5 business days
Our Refund Policy
30-Day Money-Back Guarantee
We offer a comprehensive 30-day money-back guarantee on all Inboxably services. If you’re not completely satisfied with your cold email infrastructure service within 30 days of your initial purchase, we will provide a full refund of your first month’s payment.
Guarantee Period: 30 calendar days from your initial service activation date.
What’s Covered
- First Month Payment: Full refund of your initial monthly subscription fee
- Setup Fees: Any one-time setup or configuration fees (if applicable)
- Domain Costs: Domain registration fees paid through our service
- All Service Features: Including dedicated IPs, SPF/DKIM setup, and support
How to Request a Refund
Contact Support
Email us at support@inboxably.com with the subject line “Refund Request”
Provide Details
Include your account email, service start date, and reason for refund (optional)
Confirmation
We’ll confirm your refund request within 24 hours
Processing
Refund will be processed to your original payment method within 3-5 business days
Important Notes
Service Continuity
After requesting a refund, your service will continue until the end of your current billing period to ensure no disruption to your campaigns.
Data Retention
All emails sent and data created during your service period remain yours. We don’t delete your email contacts or campaign data upon refund.
No Questions Policy
While we appreciate feedback, you don’t need to provide a detailed explanation for your refund request. Your satisfaction is our priority.
Refund Processing Time
CREDIT CARD PAYMENTS
to appear on your statement
PAYPAL PAYMENTS
to appear in your PayPal account
Contact Information
If you have any questions about our refund policy or need assistance with a refund request, please contact us:
We typically respond within < 3 hours
Additional Terms
- This refund policy applies only to the first 30 days of service
- Refunds are processed in the original currency of payment
- Third-party service fees (if any) may not be refundable
- We reserve the right to deny refund requests that violate our terms of service
- This policy may be updated from time to time with notice to customers