Privacy Policy
Last updated: 11/09/2025
Your Privacy Matters
At Inboxably, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our email infrastructure services.
1. Information We Collect
PERSONAL INFORMATION
- Name and contact information (email address, company name)
- Account credentials and authentication information
- Billing and payment information
- Support and communication records
SERVICE DATA
- Email infrastructure usage metrics
- Technical logs and performance data
- Domain and DNS configuration information
- Security monitoring and threat detection data
2. How We Use Your Information
- Provide and maintain our email infrastructure services
- Process payments and manage billing
- Provide customer support and technical assistance
- Monitor service performance and security
- Comply with legal obligations and industry standards
- Improve our services and develop new features
3. Data Security
Enterprise-Grade Security
We implement industry-leading security measures to protect your data:
- Data encryption in transit and at rest
- Microsoft Azure security infrastructure
- Multi-factor authentication and access controls
- Regular security audits and compliance monitoring
- SOC 2 Type II and ISO 27001 compliance
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- To protect our rights, property, or safety
- With trusted service providers who assist in our operations
- In connection with a business merger or acquisition
5. Data Retention
We retain your personal information only as long as necessary to provide our services, comply with legal obligations, or resolve disputes. Account data is typically retained for the duration of your service agreement plus 90 days for billing and support purposes.
6. Your Rights
You have the right to:
- Access and review your personal information
- Request corrections to inaccurate data
- Request deletion of your personal information
- Object to processing of your personal information
- Request data portability
- Withdraw consent where applicable
7. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
We typically respond within < 3 hours
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last updated” date. Your continued use of our services after any changes constitutes acceptance of the updated policy.
9. International Data Transfers
If you are located outside the United States, please note that we may transfer your personal information to the United States where our servers are located. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
GDPR Compliance
For users in the European Union, we comply with the General Data Protection Regulation (GDPR) and provide additional rights including data portability, the right to be forgotten, and explicit consent mechanisms.
10. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website and improve our services. These technologies help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Detect and prevent fraud and security threats
You can control cookie settings through your browser preferences, though some features may not function properly if cookies are disabled.